A vital part of any business is to protect their assets and that includes data centres or comms rooms. Below we have an example captured by our team. We conduct a 6 monthly clean for our customer and you can clearly see the need for a clean. Often the dangers of a dust contaminated data centre can be seen by the state of the floor. A clean data centre only adds an extra layer of protection against failure or malfunction.

Before

After

Tell us how big your data centre, server room or comms room is, and how often you want it cleaned. We’ll be able you provide you a quote. Email – Request form or call 0800 013 2182

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The post Before & After Photos: Data Centre Cleaning appeared first on Capital.

What is a serviced office? (Also known as business centres, managed offices or executive suites)

Serviced offices are found in city centres and often managed by facilities management companies (a branch of facilities management). The offices are fully equipped for everyday office use and essential business needs. These spaces are then made available to the public for business use. A room can accommodate anything from 2 to 20 plus people. Sometimes a company can take up two floors or half a floor, depending on their size.

Asiaclassified Plus – Flickr

Compared with traditional office spaces, serviced offices generally provide all services and facilities needed for an office environment, covering everything from desks, to meeting rooms, to a shared kitchen space and a general receptionist. One of the benefits serviced offices have over traditional offices is the rents, rates and services, which are far less complicated and straight-forward than privately rent. This makes the proposition of business centres rather attractive. Business centres are also cost-affect and help save vast amount of expenditure in the long term.

Asiaclassified Plus – Flickr

Key cleaning issues

Office cleaning is a basic requirement that is provided by serviced offices; however IT cleaning is often overlooked and recognised as a specialist service. Each individual company may have to outsource this service themselves. Another scenario is that the service is an additional fee and then conducted by the business centres preferred partner. Here at Capital we can safely say that many of our clients regret having office cleaners clean their computers (We explain all the reason here). This is due to the specialist & technical nature of IT cleaning, hence the need for professionals. One type of cleaning that offices can arrange on the behalf off all clients is data centre/ server room cleaning. In serviced offices, servers are shared and need to maintained as part of the service to their clients. The following are key issues to consider:

• Office cleaning is not a substitute for IT/Computer cleaning
• Outsource computer cleaning as individual company/client
• Add-on computer cleaning/ data centre cleaning service from business centre
• Data centre cleaning is done for all by business centre

Multiburo1 – Flickr

Reasons for IT cleaning at serviced offices (business centres)

• Reducing germs in order to provide a safe and healthy working in environment (Health & safety)
• Reduce staff illness and work absence
• Shared work environment/spaces mean germs are easily spread
• Protect IT hardware equipment
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Computer cleaning and data centre cleaning are just as important as one another and both need protecting. Make sure your hardware is cleaned and avoid any disasters.

Let us know what you want cleaning and get a free no-obligation quote now. Call 0800 013 2182 or request a online here.

The post Serviced Offices & Business Centres: Computer & IT Cleaning Services appeared first on Capital.

Procurement is a word not understood by many outside the industry. We want to break it down and give a brief understanding of what it means and how it works.

Flickr – John Dalkin

What is procurement?

Procurement is an acquisition process used to secure services, goods and work from external sources. External to your organisation, company, institution, charity or own person. Before an agreement can be reached, the external source  must be appropriate and provide you with a solution to your problem. Following that decision, price or cost need to be satisfactory. Large public and corporate organisations like to promote choice and greater competition with procurement and acquisition programs. Choice and quality go a long way in business. Ultimately everyone can benefit.

Flickr by Ben Daines

Types of procurement

Direct procurement – Often associated with raw material and production of goods.

Indirect procurement – Often associated with maintenance, facilities, repair & operating supplies. This more likely to be in Capitals remit.

Flickr by GalleryQuantum

Procurement process life cycle

• Identifying needs
• Researching and identifying suppliers
• Making contact and communication with supplier
• Negotiation of terms
• Assessing supplier service
• Satisfaction and payment

Research from 2011 by Ardent Partners found that procurement departments manage 60.6% of total enterprise spend and on average make savings of 6.7% annually. This is evidence of how crucial procurement is to the running of a business and ROI.

Comments

After the publication of this blog post it was shared on various linked in groups. Below are some of the response we had in response to our definition. [Update – 10th July 2014]

Comments from Data Centre & Build Professionals – LinkedIn

• Adrian Gamory – Director of Client Services at Sabey Data Centres Corporation

Procurement. A group of individuals whose main focus is to negotiate so that you work/sell hardware for free.

• Kelly Drake – Project Manager at Critical Power Exchange

The act of obtaining equipment, materials, or supplies. 

• Clarke Drummond – Account Executive at NetGain Technologies INC.

The process of acquisition

• Roy Culligan – Critical Facilities Specialist & Consultant

The article is fine but I reckon there’s one huge omission and that is the relationship between the procurement team and the team who require the goods in the first place. 

Quite often, the teams wish to procure goods themselves and believe handing this duty over to another team is time wasting and reducing the content of their own CVs. 

I have seen IT and Facilities teams really reluctant to use Procurement as they firmly believe that whilst they want quality goods from known suppliers (sometimes only small suppliers), the Procurement team want the cheapest product available. Conversely, Procurement think the technical teams are amateurs and should simply leave buying to the experts. So with these beliefs, their joint relationship is strained as they are poles apart. 

It is absolutely fundamental that they all get together and share their own concerns in an open manner so they get to fully understand each other’s concerns and what they can each bring to the party to make it best practice for the whole company. Doing it this way will see the back of the horror stories such as IT teams unintentionally committing to a 20 year maintenance contract with legitimate annual charge increases to Procurement teams buying unbeknown sub-standard kit due to the fact that it was far cheaper than the competition and they had met their targets.

• Gordon Paddy – Data Centre Advisory Specialist

Could not agree more with Roy’s view! 
In the Critical Infrastructure world there are so many more considerations than the price. Actually same goes for any kind of procurement when i consider the years I spent in Project management in the construction and electical contracting businesses.

Comments from Cleaning & Maintenance Magazine – LinkedIn

• Kevin Carter – CIO at Cleaning Consultants, Inc.

I should probably not be one of the first few to comment. Why? My most recent bidding experience with a Fortune 500 company’s “Procurement” dept. was horrendous. It was the worst negotiation process in my 35 years of being in business. Even people in their own company hate them and the process and swear that the next time the contract comes up they will do everything possible to circumvent “Procurement”. 

They have to be separate from day to day operations and influence, true. But the feeling within their own company is that they are entirely out of touch with reality. Fellow vendors like myself can picture them in a faraway state making decisions that they don’t have to live with. 

Comments from Data Centre Developers, Operators and Owners – LinkedIn

• Sylvia Wright – Real Estate Sales Associate at Keller Williams Real Estate 

In Real Estate use the term “Procuring cause”. Meaning the original agent who was the “procuring cause” that found the buyer and brought the deal to fruition or when there was “meeting of the minds”. Therefore, “Procurement” would be the same as procuring a buyer. Cause and effect.

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To find out more about Capital’s computer cleaning services, contact us on 0800 013 2182 or contact us here

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